Chris is a project manager who found himself in back to back meetings all day with critical info constantly being relayed.
Everyone was taking their own notes and having different versions, making it impossible to stay organized and find exactly what was said with clients.
Chris then realized he had something in his back pocket. He could connect Backtrack to Otter.ai to get a great transcription of what’s said in his meetings - AFTER it's been said and without combing through hours of recordings/transcripts.
After every conversation now with clients or teammates, a Backtrack recording goes to a corresponding folder and automatically gets transcribed with Otter. This way there’s a written record to go along with what was said so his team can easily search and find it.