Last updated Feb 26, 2025
This Privacy Policy describes how Yac Inc. ("Yac," "we", "us" or "our") handles personal information that we collect through our websites and applications that link to it, including the Backtrack mobile and Mac apps described at usebacktrack.com (collectively, the “Service”), as well as through our marketing and other activities described in this Privacy Policy.
You should read this Privacy Policy in its entirety, but first, please be aware that:
If you have any questions or concerns about this Privacy Policy, please contact us.
Each Backtrack user is responsible for their own collection, use, and disclosure of personal information through our applications, which is not covered by this Privacy Policy. If you have questions or concerns about a user’s handling of data collected through our apps, you should direct them to the user.
This Privacy Policy does not apply to:
The Service is not intended for use by individuals for personal, family, household, or other consumer purposes, and the personal information covered by this Privacy Policy pertains to individuals acting in a business or commercial context.
The personal information we collect from you, either directly or indirectly, will depend on how you interact with us and with our Service. In general, we collect personal information about you from the following sources:
Information you provide to us. Personal information you may provide to us includes:
If we collect personal information not specifically listed above, we will use it consistent with this Privacy Policy or as otherwise explained at the time of collection.
Automatic collection. As you navigate the Service, our communications, and other online services, we, our service providers, and advertising partners may automatically collect identifiable information about you, your computer or device, and your browsing actions and use patterns, such as:
Cookies and Web Technologies. Please see our Cookie Notice for details on the cookies and other technologies used to facilitate some of the automatic collection described above, and your choices for limiting these technologies.
Third party sources. We combine personal information we receive from you or collect automatically when you use the Service with personal information we obtain from other sources, such as:
We use your personal information for the following purposes or as otherwise described in this Privacy Policy or at the time of collection:
You can use the Service to transfer your Content to certain third-party services that you designate (e.g., CRM services). In addition, we may share your personal information with the following categories of recipients and as otherwise described in this Privacy Policy or at the time of collection.
Your choices regarding the personal information we hold about you include the following:
The Service contains links to or integrations with online services operated by third parties, such as the sources and destinations of your Content. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or other online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites and online services you use.
We use various technical and organizational measures designed to protect the personal information we process. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
Retention
Mobile. The Backtrack mobile app retains up to the last 20 minutes of the recording you initiate and all recording happens locally on your device - whatever you do not save within that 20 minute window gets automatically deleted. The app settings also allow you to specify a “backtrack length”, which refers to the segment of the recording(no longer than 20 minutes) that you can export for transcription and processing. Only when you elect to use a “backtrack” will that portion of the recording be exported to our servers and retained as described below.
Mac. The Backtrack Mac app retains the recording you initiate for the time period you specify (up to 5 hours) and all recording happens locally on your device - whatever you do not save within that time period is automatically deleted. The app settings also allow you to download or or upload to our cloud a “backtrack”, which refers to the segment of the recording and transcript generated and stored on the device. Only when you elect to upload the designated “backtrack” will that portion of the recording be exported to our servers and retained as described below.
Retention. With respect to all of our Services we retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for the compliance and protection purposes described above. Factors determining the appropriate retention period for personal information include the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, the purposes for which we process the personal information, whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the personal information we have collected about you, we will either delete or anonymize it (so that it is no longer personally identifiable with you) or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will isolate your personal information from any further processing, employing security safeguards designed to protect it, until deletion is possible.
We are headquartered in the United States and may use service providers that operate in the United States and other countries. These countries may have data protection laws that are not as protective as those where you live.
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledgment that the modified Privacy Policy applies to your interactions with the Service and our business.
If you have questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].
The information provided in this notice applies only to individuals in the United Kingdom (“UK”), the European Economic Area (“EEA”) and Switzerland (we collectively refer to these countries as “Europe”).
The personal information that we collect from you is identified and described in greater detail in the section of the Privacy Policy entitled Personal information we collect.
Controller. Yac Inc. is the controller of your personal information described in this Privacy Policy. See the Contact us section above for contact details.
Legal bases for processing. European data protection law requires that we have a “legal basis” for each purpose for which we process your personal information. Depending on the purpose for collecting your information, we may rely on one of the following legal bases:
The table below identifies the legal bases we rely on in respect of the relevant purposes for which we use your personal information. For more information on these purposes and the categories of personal information involved, see the section in the Privacy Policy entitled How we use your personal information.
Use for new purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
Sensitive personal information. We do not require or expect to collect sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) and ask that you do not provide us with any such information.
Your rights. European data protection laws give individuals in Europe the following rights regarding their personal information:
Exercising those rights. Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the personal information or where certain exemptions apply. If we decline your request, we will tell you why, subject to legal restrictions.
To exercise any of these rights, please contact us. We may request specific information from you to help us confirm your identity and process your request.
Your right to lodge a complaint with your supervisory authority. If you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.
For users in the EEA: The contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
For users in the UK: The contact information for the UK data protection regulator is below:
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 303 123 1113
Website: https://ico.org.uk/make-a-complaint/
For users in Switzerland: The contact information for the Swiss data protection regulator is available at www.edoeb.admin.ch.
International data transfers. We are headquartered in the United States and may use service providers that operate in the United States and other countries. Therefore, we may transfer your personal information to recipients outside of Europe. Some of these recipients are in countries which have been formally recognized as providing an adequate level of protection for personal information by the European Commission and Secretary of State in the UK, in which case, we rely on the relevant "adequacy decisions".
Where the transfer is subject to the cross-border restrictions of applicable data protection law and no adequacy decision or regulations apply, we take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy and applicable laws by entering into appropriate data transfer mechanism permitted under Article 46 of the GDPR / UK GDPR (as applicable), such as the European Commission's Standard Contractual Clauses or the UK International Data Transfer Addendum (as applicable). A copy of our data transfer mechanism can be provided on request.
Service Delivery
Contractual Necessity. If we have not entered a contract with you requiring use of this data, we process your personal information based our Legitimate Interests (in providing the Service you access or request)
Business operations
Contractual Necessity. If we have not entered a contract with you, we process your personal information based our Legitimate Interests (in operating, providing, and improving our business)
Research and development
Our Legitimate Interests (in analyzing and improving our Service and our business).
Marketing and advertising
Our Legitimate Interests (in promoting our products and services through marketing communications). In circumstances or in jurisdictions where consent is required under applicable data protection laws, we rely on your Consent to send direct marketing communications.
Sharing your personal information as described in this Privacy Policy
We use the original legal basis relied upon if the relevant further use is compatible with the initial purpose for which the personal information was collected. Otherwise, we rely on your Consent.
Compliance and Protection
Compliance with Law (where processing is necessary to comply with our legal obligations). Otherwise, we rely on our Legitimate Interests (in protecting our, your or others’ rights, privacy, safety, or property).
Use for new purposes. We may use your personal information for reasons not described in this Privacy Policy where permitted by law and the reason is compatible with the purpose for which we collected it. If we need to use your personal information for an unrelated purpose, we will notify you and explain the applicable legal basis.
Sensitive personal information. We do not require or expect to collect sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) and ask that you do not provide us with any such information.
Your rights. European data protection laws give individuals in Europe the following rights regarding their personal information:
Exercising those rights. Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the personal information or where certain exemptions apply. If we decline your request, we will tell you why, subject to legal restrictions.
To exercise any of these rights, please contact us. We may request specific information from you to help us confirm your identity and process your request.
Your right to lodge a complaint with your supervisory authority. If you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence.
For users in the EEA: The contact information for the data protection regulator in your place of residence can be found here: https://edpb.europa.eu/about-edpb/board/members_en
For users in the UK: The contact information for the UK data protection regulator is below:
The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow - Cheshire SK9 5AF
Tel. +44 303 123 1113
Website: https://ico.org.uk/make-a-complaint/
For users in Switzerland: The contact information for the Swiss data protection regulator is available at www.edoeb.admin.ch.
International data transfers. We are headquartered in the United States and may use service providers that operate in the United States and other countries. Therefore, we may transfer your personal information to recipients outside of Europe. Some of these recipients are in countries which have been formally recognized as providing an adequate level of protection for personal information by the European Commission and Secretary of State in the UK, in which case, we rely on the relevant "adequacy decisions".
Where the transfer is subject to the cross-border restrictions of applicable data protection law and no adequacy decision or regulations apply, we take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy and applicable laws by entering into appropriate data transfer mechanism permitted under Article 46 of the GDPR / UK GDPR (as applicable), such as the European Commission's Standard Contractual Clauses or the UK International Data Transfer Addendum (as applicable). A copy of our data transfer mechanism can be provided on request.
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