Privacy Principles & Ethical AI

At Backtrack, we believe in building technology that’s fair, inclusive, and respectful of your privacy. Here’s how we deliver on that promise:

What Ethical AI Means

  • Fair & Inclusive: Our AI keeps bias in check and gets the nuances of accents, dialects, and casual speech. We built it with real input from diverse regions—not just quick translations.
  • Transparent Use: Our terms of service require everyone in the conversation to know when AI is recording, and the app ensures users confirm they’ve notified and obtained permission—no surprises.
  • Prohibited Content: Our policies prohibit the use of data involving children or illicit material.

Your Privacy, Protected

  • Data Minimization: We only collect the data we need to make Backtrack work for you—nothing more.
  • Your Control: Your data is private by default. Sharing options, like team access, require your explicit action and can be revoked anytime.
  • Encryption Everywhere: Data is encrypted in transit and while stored.

How We Use (and Don’t Use) Your Data

  • Public Only: We only enrich contact data from publicly available sources.
  • No Training Models: Your data never trains our AI or anyone else’s.
  • We’re not always listening: Backtrack captures only up to 20 minutes of audio after you decide to save, and nothing is streamed over the internet.

Transparency in Data Practices

  • We believe in keeping you informed:
    • Clear Policies: Our data practices are outlined in simple, user-friendly terms.
    • Regular Updates: We continuously review and enhance our privacy policies based on user feedback and industry best practices.

At Backtrack, trust isn’t just earned—it’s built into everything we do. Thanks for letting us power your conversations securely and ethically.